Got Questions? We've Got Answers!
Whether your AC is acting weird, your pipes are making strange noises, or you just want to know more about what we do – we’re here to help. We’ve compiled a list of frequently asked questions for each of our services below that others have already asked. No question is too small (or too silly). Let’s get you the answers you need!
Residential Plumbing
What plumbing services do you actually provide?
Everything from faucets to sewers – repairs, installations, water heaters, garbage disposals, drain cleaning, and complete bathroom renovations. If it involves water, we handle it.
How fast can you respond to emergencies?
We take emergency calls 24/7 and prioritize urgent issues. Most emergency situations receive same-day response to minimize damage.
Are your plumbers really certified and insured?
Yes, we hold master plumber, master mechanical, and master fuel certifications. We’re fully licensed, bonded, and insured for your protection.
Do you guarantee your plumbing work?
Absolutely. We provide comprehensive warranties on all services. Your satisfaction matters, and we stand behind every job.
Can you handle major renovations and new construction?
Yes, from simple fixture updates to complete home plumbing installation. Our team manages projects of any size with equal expertise.
Water Treatment
How do I know if I need water treatment?
Signs include spots on dishes, dry skin after showers, and scale buildup on fixtures. A professional water test reveals exactly what’s in your water and which contaminants need addressing.
What's the difference between softening and filtration?
Softeners remove minerals causing hardness, while filters eliminate contaminants like chlorine and lead. Many homes benefit from both systems working together for complete protection and optimal water quality.
How long does installation typically take?
Most water treatment systems install in one day or less. Our master plumbers work efficiently while ensuring everything functions perfectly before leaving your home.
Will treated water taste different?
Yes, in the best way possible. Removing chlorine and contaminants lets water’s natural, clean taste come through without chemical aftertaste.
Do these systems require regular maintenance?
Simple, periodic maintenance keeps systems running perfectly for years. We offer convenient service plans that handle everything for you automatically.
Commercial Plumbing
How quickly can you respond to commercial emergencies?
We take emergency calls 24/7 and dispatch our team as fast as possible. Your business can’t wait, and neither do we.
Do you work with property management companies?
Yes, we partner with many local property managers. We understand the unique needs of multi-tenant buildings and complex systems.
Can you handle restaurant grease trap issues?
Absolutely. Our team knows restaurant plumbing inside and out. We keep your kitchen running and compliant with all health codes.
What size businesses do you service?
From small shops to large industrial facilities, we handle it all. No job is too big or too complex for our experienced team.
Do you offer preventive maintenance contracts?
Yes, we provide customized maintenance programs. Regular service prevents emergencies and extends the life of your plumbing systems.
Heating
How often should I schedule professional heating maintenance?
Annual heating service before winter prevents unexpected breakdowns and maintains peak efficiency. Regular maintenance also keeps your warranty valid and extends system life significantly.
When should I consider furnace replacement instead of repair?
If your furnace exceeds 15 years or repair costs approach 50% of replacement value, upgrading makes financial sense. Frequent breakdowns also signal it’s time for replacement.
Why does my heating bill keep increasing every month?
Rising energy costs, declining system efficiency, or needed repairs cause consistently higher bills. Professional evaluation identifies the exact cause and best solution for savings.
What's included in professional heating installation services?
Complete system installation includes equipment, permits, testing, disposal, and thorough cleanup. We handle everything from removing old equipment to ensuring perfect operation immediately.
Heat Pump
How long do heat pumps typically last in Kansas weather?
Most heat pumps last 10-15 years with proper maintenance. Regular tune-ups from De Hart can extend that lifespan and keep your system running efficiently through Manhattan’s temperature swings.
Will a heat pump work when it's really cold outside?
Modern heat pumps work effectively down to -5°F. For extreme cold snaps, dual fuel systems automatically switch to backup heating, ensuring your home stays warm no matter what.
Are heat pumps more expensive to run than traditional systems?
Actually, heat pumps typically cut energy costs by 30-40%. They move heat instead of creating it, making them much more efficient than standard furnaces or air conditioners.
How often should I schedule heat pump maintenance?
Schedule service twice yearly – spring and fall. This keeps your system ready for both cooling and heating seasons while preventing costly breakdowns.
Can you install a heat pump in my older home?
Absolutely! De Hart specializes in retrofitting heat pumps into existing homes. We’ll evaluate your current setup and recommend the best solution for your specific situation.
Cooling
How often should I service my air conditioning system?
Schedule maintenance twice yearly for best results. Spring service prepares for summer heat, while fall service ensures everything’s ready for next season.
Why does my AC run but not cool properly?
Several issues cause poor cooling, including dirty filters, low refrigerant, or frozen coils. Our techs diagnose the real problem quickly to restore comfort.
When should I replace instead of repairing my cooling system?
If repairs cost over half a new system’s price or your unit is over 15 years old, replacement usually makes more sense financially.
What size air conditioning unit does my home need?
Proper sizing depends on square footage, insulation, and windows. Our experts calculate exactly what your home needs for efficient cooling.
How can I lower my summer cooling bills?
Regular maintenance, clean filters, and proper thermostat settings help. Upgrading to a high-efficiency system provides the biggest long-term savings.
Indoor Air Quality
How quickly will I notice air quality improvements?
Most families notice cleaner air within 24 hours. Allergy symptoms often improve within the first week of installation.
Does air purification really eliminate viruses?
Yes, our REME HALO® system eliminates 99.9% of SARS-CoV-2 and other viruses. Independent lab testing proves its effectiveness against airborne and surface pathogens.
Will this work with my existing HVAC system?
Our IAQ solutions integrate seamlessly with any central heating and cooling system. We customize installation for maximum efficiency with your current equipment.
How often does the system need maintenance?
Annual maintenance keeps your air purification running perfectly. We’ll remind you when service is due.
Mini Splits
How long do mini split systems typically last in Kansas?
Quality ductless mini split units last 15-20 years with proper maintenance. Regular professional service extends equipment life and maintains peak efficiency.
Can mini splits handle harsh Kansas winters effectively?
Modern heat pump technology provides reliable, efficient heating even in extreme cold. Our LG systems maintain consistent comfort through Manhattan’s coldest winter days.
What maintenance do ductless HVAC systems require?
Basic monthly filter cleaning keeps units running smoothly and efficiently. Professional maintenance twice yearly ensures optimal system performance and longevity.
Are multi-zone systems more efficient than central air?
Zoned control completely eliminates energy waste from conditioning unused spaces. Most homeowners see 20-30% energy savings compared to traditional central systems.
Do mini splits improve indoor air quality?
Advanced filtration systems remove allergens, dust, and pollutants from your air. Each unit filters independently for cleaner, healthier indoor environments.
Still Have Questions? Let Us Help You!
Don’t see what you’re looking for? No problem! Our friendly experts are ready to help with whatever’s bugging your home. From mysterious noises to sudden breakdowns – we speak fluent “home problem” and we’re just a phone call away.