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First Hour Charge

Ever wonder about that first-hour charge, even if the plumber isn’t there for one hour?  It is a common complaint/misunderstanding a customer may have.  As a business owner, there is a huge amount of overhead costs and fees to maintain. Follows is a list:

Gas – (multiple vehicles ), Insurance – ( business, vehicle and health),  payroll – (banking & accountant fees),  marketing/ advertising,  office supplies,  technology – (computers, internet & phone),  licensing fees (in each town/city you work in),  vehicle expenses & maintenance,  tools & equipment,  building lease/payments,  and don’t let me forget TAXES!  I may have forgotten something, but I am sure you get the idea.  So, what do you think of not being fully charged the first-hour charge if the plumber is only there 25 minutes?  First Hour ChargeAny opinions out there?  Please give us your input.

 

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